Refund Policy

HomeRefund Policy

A full refund of the purchase price will be made when:

1. The request for the refund is received within 14 days of the date of purchase.

2. Download and activation products – the product has not been activated.

3. E-learning courses – the course has not been started.

4. When buying a purchase code with multiple activations for download products, a refund will only be made for the complete purchase code, not individual activations.

5. When buying multiple courses, a refund will only be made for the whole batch of courses, not individual courses

NCB
Authorized reseller of International Maritime Organisation digital publications
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